Orders and Delivery
How long will it take to receive my prescription eyewear?
In your confirmation email we will specify the delivery time for your order as all orders vary
Are all frames showing in stock?
Some designer frames might be out of stock or discontinued. We apologise for that but before we process your order you will receive an email
– Eyewear without prescription (1-3 working days)
– Eyewear with prescription (single vision) – 3-4 working days
– Eyewear with Varifocals or Bifocals (7-10 working days)
SHIPPING AND POSTAGE
– Free delivery and shipping
– No tracking options available
– Spend over £60.00 for this option 5-7 working days
– Standard delivery cost £4.50
– Deliveries will take place according the order. 3-4 working days in delivery after postage
Special delivery £7.00 (2 working days after dispatch)
SHIPPING AND DELIVERY
Our orders are completed within a 1-week. On rare occasions, your order may take slightly longer due to
– Unexpected delays in the production
– Change in frame availability
– Specialist glazing to ensure best finish
In these cases, we will contact you as soon as possible by email to keep you updated.
If you’ve chosen re-glaze, we will only process the order after receiving your frames to ensure the lenses you’ve ordered are suitable for the frames.